How Random Babbling Becomes Corporate Policy (t3knomanser) wrote,
How Random Babbling Becomes Corporate Policy
t3knomanser

Spoke Too Soon: School Loans

So, last week, I paid off the remaining balance on my school loans. Or so I thought. I made the 4-day payoff, but didn't think about the holiday. They don't process payments on holidays, but they certainly accrue interest. So by the time they handled my payment (late yesterday or early today) thirty-eight cents of interest had accrued beyond what I paid them.

So I have $0.38 sitting in my account balance. "Okay," I say to myself, "annoying, but easy enough to fix." I go to the payment page, enter a payment for $0.38 and hit "submit".

Oops, you're not allowed to make payments smaller than a dollar.

"Fine," I say, "they can have the extra $0.62, and I'll just pay a dollar." Again, I go to the payment page, enter a payment for $1.00 and hit "submit".

Oops, you're not allowed to make a payment larger than your 4-day payoff (the 4-day payoff on $0.38 just so happens to be $0.38). So, I can't pay my remaining balance because it's too small, and I can't pay more than I owe.

I've sent them an email, and maybe I'll harass them by phone. This is kinda ridiculous, though. I mean, seriously.
Tags: money
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