How Random Babbling Becomes Corporate Policy (t3knomanser) wrote,
How Random Babbling Becomes Corporate Policy
t3knomanser

Compliance Violation

At work, we've been having a problem with messy classrooms. The source of this problem is pretty much one instructor in specific. This guy works the night-shift, and after class, just leaves. The night students generally eat dinner in the classroom, have snacks, etc.- way more than the day students, and as a result, the rooms are a pigsty.

Obviously a problem, but the "Customer Service Committee" came up with what is the most assbrained possible solution. Day instructors are not allowed to leave until they get a manager to come in and approve their room. Day instructors aren't causing the mess. Day instructors clean their rooms. Aside from that, there's a few other really nasty bits to the policy.

For starters, there's a rotating schedule. Each day of the week there's a different boss to go to. "What if the manager we have to ask is in a meeting?" was a big question we asked when the policy came down. The answer? "You wait." We are not allowed to leave until the "officer of the day" gives us the sign-out, and if that OD is in a meeting, we're screwed.

As you might imagine, the overwhelming response from the instructor staff was "Fuck no." I told my direct boss in no uncertain terms that I wasn't doing it. And I haven't. Neither has one of my fellow instructors and good buddies, David. Yesterday, the somewhat uptight sales manager noticed that we didn't check in with him, and he sent us a nasty email, including the conciliatory expressions "This policy is not optional" and "I expect a reply on Thursday".

I don't work for the sales-manager. My boss is out of town for a few days, but I still don't work for the sales-manager. If he hadn't been an ass about it, I probably would have explained why I wasn't going to comply. But since he had to try and crawl up my ass, I was as diplomatic as I felt the matter deserved.

If there's an issue with my performance, I'll ask that you take it
through my manager.


Well, that didn't go over well. The sales-manager freaked the fuck out, the general-manager had to step in, and do the whole conciliatory, "It's hard to get tone out of email... I don't think you meant it to sound disrespectful... blahblah." Well, no, not exactly. I meant it to match the tone of the original email, which was pretty disrespectful. I meant it to match the tone of the policy which is needless micromanagement. Last I heard, we were well trained professionals that do our jobs, not high school kids flipping burgers on our summer break.

The whole thing is a maneuver to force a compromise. This "ask to leave" bullshit is unacceptable. What would be fair, in my mind, is for the managers to have an inspection checklist and check the room at their discretion after class ended. Documented, objective guidelines. Then, if an instructor has a problem, they could force this policy on that instructor as a remedial measure. There'd be a paper trail, a documented history of not fulfilling the duties of the job. We could pin the blame on the guilty parties, instead of screwing everyone over.
Tags: shitstorm, work
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