How Random Babbling Becomes Corporate Policy (t3knomanser) wrote,
How Random Babbling Becomes Corporate Policy

Customer Service

As a note, when I went to buy my MacBookPro, my card was declined. This surprised me, because I had plenty of money in there (not so much now). I have them hold it for me, and step outside of the store to call my bank.

Well, sure enough, my card was flagged for an unusual purchase- I had exceeded my spending cap with that attempt to buy a laptop. A little check to confirm who I was, and the lady on the phone was more than happy to help.

So check this- while I got back into line, she waited on the phone with me, so that she could increase the cap while I made that purchase, and then drop it right back down as soon as I was done. In the mean time, she joked around with me. "I can tell I'm going to be your hero. I'm actually sitting here in a superhero cape."

I was impressed, and pleased with the level of service. Thank you Citizen's Bank.

  • Strange Things People Say About Me (to my face)

    Recently, I've been at the center of a trend. That trend is complete strangers asking me "Are you ____?" A quick summary. For example: Are you…

  • Writer's Block: If I could find my way

    -10,000 years, at minimum. Tomorrow is always better than today, especially when you can't fact-check.

  • Bob Morlang

    When I was working at Tri-Mount, we had these camp trucks. They were army surplus, and while they could take a beating, they only sort of worked. And…

  • Post a new comment


    Comments allowed for friends only

    Anonymous comments are disabled in this journal

    default userpic

    Your IP address will be recorded