?

Log in

No account? Create an account

t3knomanser's Fustian Deposits

Customer Service

How Random Babbling Becomes Corporate Policy

run the fuck away

Mad science gone horribly, horribly wrong(or right).

Customer Service

Previous Entry Share Next Entry
run the fuck away
As a note, when I went to buy my MacBookPro, my card was declined. This surprised me, because I had plenty of money in there (not so much now). I have them hold it for me, and step outside of the store to call my bank.

Well, sure enough, my card was flagged for an unusual purchase- I had exceeded my spending cap with that attempt to buy a laptop. A little check to confirm who I was, and the lady on the phone was more than happy to help.

So check this- while I got back into line, she waited on the phone with me, so that she could increase the cap while I made that purchase, and then drop it right back down as soon as I was done. In the mean time, she joked around with me. "I can tell I'm going to be your hero. I'm actually sitting here in a superhero cape."

I was impressed, and pleased with the level of service. Thank you Citizen's Bank.
Powered by LiveJournal.com